Refund Due to Insufficient Participants:
We will refund and it will be processed in the original payment method within 4 to 5 working days before the Contest Deadline,
the number of users in a Private Contest is less than:
i. The Pre-Specified Number of Users required for a Flexible Contest; or
ii. The limit set by you for a Non-Flexible Contest.
III. Refunds will be processed after the Contest Deadline expires.
Limitation of Liability:
We are not responsible for the inability of any Invited User(s) to join a Private Contest for reasons not attributable to us.
Forfeiture of Discount Points:
If you request a refund of the amount deposited in your Unutilized Account, any Discount Points awarded in connection with that deposit will be forfeited. You will no longer be able to use such Discount Points.
Refunds
Refund for Unutilized Accounts:
We will refund any amount remaining in your Unutilized Account if your account is suspended or removed due to:
(a) Our inability to provide the Services, or
(b) Instructions received from any government or regulatory authority.
Refund for Abandoned Contests:
In the event a Contest is abandoned in accordance with these Terms, we will refund the Pre-Designated Amount paid by you.
Deactivation and Refund by Government Direction:
If your account is deactivated following a directive from a government agency or competent authority, we will process a refund of the deposited amount from your Unutilized Account to the source account upon receiving requisite instructions from the authority. This refund will be subject to applicable processing fees.
Refunds in Case of Force Majeure Events:
If our Services become unavailable due to circumstances beyond our control, including but not limited to acts of God, war, terrorism, riots, government actions, pandemics, infrastructure failures, or other Force Majeure Events, we reserve the right to cancel any Contest and refund the Pre-Designated Amount to the source account.
Refunds for Paid Contests with Identical Teams:
For Paid Contests involving up to 4 users where all users have entered identical teams (including the same Captain, Vice-Captain, and Backup replacement), the Pre-Designated Amount will be refunded to all users after the match starts. Refunds will be credited to the account used for the payment.
For Paid Contests involving 5 or more users with identical teams, the Prize Money Pool will be equally divided among the users.
Refund Requests for Unutilized Account Deposits:
Refund requests for withdrawals from the Unutilized Account will be processed net of GST, i.e., after deducting the applicable 28% GST paid on the deposit. The GST amount is non-refundable as per government regulations.